Help Center Questions

Shecurve is available only through www.shecurveshapewearshop.com. Join our email list to hear first about fresh collections, restocked favorites, and other news.

Once your parcel leaves our warehouse, a confirmation email with the tracking details is sent to you. Because of system delays, the tracking status is refreshed and emailed only after the parcel reaches the airport nearest you, not right away.
No tracking details yet?
Look in your junk or spam folder, since these emails sometimes land there.
With an existing XX account, your tracking number is also visible after you sign in.
Still nothing? No need to worry, just reach out to our customer team and they will look into it for you.

The best moment to modify or cancel an order is before it enters processing, so please message our support team early. If that window has closed, do not worry. We stand behind our after-sales care, and we will find the best possible solution for you as efficiently as we can. To modify an order, you may also simply place a fresh one so it reaches you without delay.

Begin by re-checking the shipping address on your order confirmation. Next, look around the spots where the carrier might have left the parcel.
After that, see whether your tracking page shows a delivery attempt notice. You may also phone the carrier and give them your tracking number.
Allow a bit more time, as carriers occasionally mark parcels delivered before they actually arrive. We appreciate your patience.

After an item has shipped, Shecurve cannot be held responsible for parcels that are lost or taken. If your order has not arrived, or the carrier lost it in transit, get in touch and we will gladly help.

On the final payment step you will see a field for your discount code. Type in the promo code and press Apply, and the order total will refresh.
Each order can use just one promo code.

Use the search icon in the top right corner and type keywords such as bra, panty, girdle, enhancement or lace, or enter a product reference number. Alternatively, pick a category from the top menu and narrow results with the filters on that category page.

Every product page links to a size chart. You can also tell us your usual bra size and any fit concerns, and we will suggest the size that suits you best.

Yes, every style comes in a broad, inclusive range of sizes.

Details are listed on each product page. Our bras use gentle, skin-friendly and eco-friendly materials that meet international manufacturing standards.

Avoid wearing the same bra on consecutive days.
Wash by hand in cool water with mild detergent.
We strongly recommend letting it dry in the open air.
Good care helps it last longer.

Shecurve accepts returns for up to 30 days from the date of delivery.
We charge no handling fee. Please keep in mind that the original shipping fees, duties paid, and other related costs cannot be refunded, and the cost of sending a return back is paid by the customer unless the return stems from a quality issue.
Items must be new and undamaged, free of stains, perfume odor, or misshaping, and sent back in the original packaging. We inspect every return, and any that fall outside our policy cannot be accepted.
More questions? Read the complete return policy or write to contact@shecurveshapewearshop.com for further help.

Sorry that your item showed up damaged. Please email a photo of the product to contact@shecurveshapewearshop.com and include your order number as quickly as possible so we can find a solution. Damaged items reported once the 30 days return window has passed cannot be returned or refunded.

Should you need to cancel or exchange your order for any reason, write to us right away at contact@shecurveshapewearshop.com within the allowed time. We will handle each order as fast as we can.

We begin your request once the return reaches our warehouse and has been processed. Processing generally takes 5-7 business days. Your bank or card issuer then needs additional time to post the refund. If it does not show up, let us know. Thank you very much for waiting.

At present, refunds can go only to the original payment method, so we are unable to send money to a different account or card. If that account was fully closed, please speak to your bank first. For more help, you can write to us at contact@shecurveshapewearshop.com.

We ship with PFL, Aramex, Australia Post, Yodel, Hermes, Royal Mail, UniUni, Canada Post, UPS, FedEx, USPS and SF EXPRESS.

Processing time depends on the situation. Most orders placed on business days are prepared and sent out within 2 business days.

Standard delivery takes 7-20 business days.
Good to know:
Delivery estimates leave out the usual 2 business days of processing before dispatch. During busy sales periods, heavy order volume and slower logistics can cause some delays. We are working hard to get your order to you on schedule.

In general we ship only to the address given when the order was placed. Still, there is usually a short window to fix a wrong address. If you need an update, contact us as soon as possible.

Shipping costs depend on the actual situation, but typically range from $7.95-$12.95. For remote areas, express delivery may cost up to &20. Orders above $79 ship free.